Privacy Policy

This Privacy Policy explains how Elevated Path Realestate Institute, uses, discloses, and protects personal information when you:

- Visit our websites, including [website URL] (the “Site”);

- Enroll in or attend our courses, programs, or events (online or in person);

- Use our learning management systems, student portals, or related platforms (collectively, the “Services”).

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

Account and Enrollment Information

- Name

- Mailing address

- Email address

- Phone number

- Real estate license number and licensing state(s)

- Brokerage or employer name

- Professional title or role

- Date of birth (if required by regulators)

Payment and Billing Information

- Billing address

- Partial payment card details (processed through a third-party payment processor)

Note: We do not store full credit or debit card numbers on our servers. These are processed and stored by our third-party payment processor.

Course and Compliance Information

- Courses purchased and completed

- Course attendance records (dates and times)

- Course evaluation responses

- Certificates issued and certificate numbers

- Time logs and participation data as required by state real estate regulators

Communications

- Emails and messages sent to us

- Responses to surveys and feedback forms

- Marketing preferences and opt-in/opt-out requests

1.2 Information Collected Automatically

When you use the Site or Services, we may automatically collect:

IP address

Browser type and version

- Device type and operating system

- Access dates and times

- Pages viewed and referring/exit pages

- Clickstream data and other usage data

We may use cookies, pixels, and similar technologies to collect this information.

1.3 Information from Third Parties

We may receive information about you from:

- Payment processors (e.g., confirmation of payment, last 4 digits of card, transaction details)

- Real estate regulators and licensing agencies (e.g., licensing number, license status, completion reporting acknowledgments)

- Brokerages or employers who enroll you in a course or verify your employment

- Marketing partners, affiliates, or referral sources who share your contact info with your consent or as allowed by law

2. How We Use Your Information

We use your information for the following purposes:

1. Providing and Operating the Services

- Process course registrations and payments

- Create and manage user accounts

- Deliver classes, webinars, on-demand content, and course materials

- Track attendance and engagement for compliance and certification

Issue and store certificates of completion

2. Regulatory Compliance and Reporting

- Verify license information where required

- Report course completions and hours to applicable real estate commissions, departments, or regulatory bodies

- Maintain records required by licensing authorities and auditing agencies

3. Communication

- Send confirmations, receipts, certificates, and important updates about your courses

- Respond to questions, support requests, and other inquiries

- Notify you of changes to our policies or terms

4. Marketing and Promotions

- Send information about new courses, programs, special offers, and events

- Conduct surveys and gather feedback to improve our Services

- Honor your email and communication preferences, including opt-out requests

5. Security, Fraud Prevention, and Legal

- Monitor and protect the security and integrity of the Site and Services

- Detect, prevent, or investigate fraud, abuse, or other prohibited activities

- Comply with legal obligations, enforce our agreements, and protect our rights, property, and safety

6. Analytics and Service Improvement

- Analyze usage patterns to improve our Site, Services, and user experience

- Develop new courses, features, and functionalities

3. Legal Bases for Processing (If You Are in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under one or more of the following legal bases:

- Contract: To perform our contract with you (e.g., providing courses you purchase).

- Legal Obligation: To comply with applicable laws and regulatory requirements.

- Legitimate Interests: To operate and improve our business, prevent fraud, and protect security, where these interests are not overridden by your rights.

- Consent: For certain marketing activities or optional data collection, where required. You may withdraw consent at any time.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers and Vendors

We may share information with third-party companies that provide services to us, such as:

- Payment processors

- Learning management systems (LMS) and student portals

- Email service providers and CRM systems

- Webinar/virtual meeting platforms

-Cloud hosting and data storage providers

- Analytics and marketing tools

These providers are authorized to use your information only as necessary to provide services to us.

4.2 Regulatory and Licensing Agencies

We may share your information, as required or authorized by law, with:

- State real estate commissions or departments

- Other licensing bodies or regulators that require course-completion reporting

This typically includes your name, license number, course details, and completion dates/times.

4.3 Brokerages and Employers

If a brokerage, employer, or organization:

Enrolls you in our courses, or

- Requires proof of completion

we may share relevant information about your enrollment, attendance, and completion with that organization.

4.4 Legal, Safety, and Business Transfers

We may also share your information:

- To comply with applicable law, legal process, or governmental request

- To enforce our terms, policies, and agreements

- To investigate and help prevent fraud or security issues

In connection with a merger, acquisition, sale of assets, financing, or similar corporate transaction (your information may be transferred as part of the business assets)

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

- Keep you signed in to your account

- Remember your preferences

-Analyze how users interact with our Site and Services

- Support security and fraud prevention

- Support marketing and advertising efforts

You can manage cookies through your browser settings. If you disable certain cookies, some features of the Site or Services may not function properly.

6. Data Retention

We retain personal information for as long as necessary to:

- Provide the Services you request

- Comply with legal and regulatory requirements (including - recordkeeping rules of real estate regulators)

- Resolve disputes and enforce agreements

- Maintain business and accounting records

When we no longer need your information for these purposes, we will delete it or anonymize it, subject to any legal retention requirements.

7. Your Choices and Rights

7.1 Email and Marketing Preferences

You may opt out of non-essential marketing emails at any time by:

- Clicking the “unsubscribe” link in our emails, or

- Contacting us at [contact email]

We may still send you transactional or service-related messages (e.g., enrollment confirmations, policy updates, regulatory notices).

7.2 Access, Update, or Delete Your Information

Subject to applicable law, you may:

- Request access to your personal information

- Ask us to correct or update inaccurate information

- Request deletion of your personal information (subject to our legal and regulatory obligations)

To make a request, contact us at [contact email]. We may need to verify your identity before processing your request.

7.3 State-Specific and Country-Specific Rights

Depending on your jurisdiction (for example, California, Colorado, Virginia, the EEA, UK, or other regions with privacy laws), you may have additional rights. These may include:

- Right to know what categories of personal information we collect and share

- Right to request a copy of specific pieces of personal information

- Right to request correction or deletion

- Right to object to or restrict certain processing

- Right to data portability

Right not to be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at [contact email] and indicate your state or country of residence.

8. Children’s Privacy

Our Site and Services are not directed to children under the age of 13 (or a higher age as required by applicable law), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will delete that information as soon as reasonably practicable.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Site and Services at your own risk.

10. Third-Party Websites and Links

Our Site and Services may contain links to websites or services operated by third parties. This Privacy Policy does not apply to those third-party sites or services, and we are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Transfers

If you access the Site or Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries. These locations may have data protection laws that are different from those in your country. By using the Site or Services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be communicated by posting a notice on the Site or by other appropriate means.

Your continued use of the Site or Services after any changes indicates your acceptance of the updated Privacy Policy.